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Orders are shipped directly from us or the manufacturer via ground service by UPS, FedEx or USPS.  Although shipping times cannot be guaranteed, ground shipping time typically vary from 1-5 business days based on distance to destination.  Shipping times are in addition to the processing times (see below).  Orders with more than one item may ship from different locations and arrive at different times.
Tracking is available after an item has been shipped.
Normal business days are Monday-Friday.  Deliveries may also take place on Saturdays.
Processing times vary with each manufacturer, however, most items are processed within 1-7 business days with 1-3 business days being typical.  Times may be longer especially during peak shopping seasons or when severe weather affects the delivery route.
Estimating Delivery Time
When estimating delivery time please take both processing and shipping times into considerations (note: all time frames are stated in "standard business days"). If you are concerned about whether an item will arrive on time for a time sensitive delivery, please contact us. Although we cannot guarantee a delivery time, we can help you determine a reasonable estimation of when the order will arrive. 
Please be aware that personalization takes time. If you are personalizing your item, please allow 5-10 business days to process and personalize your item before it ships.
Free Shipping
Items listed as free shipping are only good for the 48 Contiguous States and always ship as a standard ground delivery. 
Express Shipping
Express shipping is not currently available.
Shipping to Alaska and Hawaii
Sorry, this is not available at this time.
Shipping Internationally
Sorry, we do not ship outside of the United States at this time.
Sales Tax
Add 7.25% to merchandise sub-total for orders shipped to Illinois.